+How can I check if you deliver to my pincode?
We currently deliver to most pincodes in India. If you want to confirm your pincode, please mail us at customercare@magre.store or send a text on our Whatsapp channel.
+What are the delivery charges for my order?
- Shipping is free for all prepaid orders above INR 999, shipped within India.
- A Standard Shipping Charge of INR 95 (non-refundable) will be applicable to all orders under Rs. 1000.
- For international shipping, we charge INR 1500 for orders under INR 20000. For orders above INR 20000, we provide free shipping worldwide. *Please write to us at customercare@magre.store or send a text on our Whatsapp channel in case of any queries.
+When will you ship my order?
- We process and ship your Order in 1 working day (all days except Sundays and Public holidays) from our warehouse in Noida, India. All orders usually take a delivery time of 3-10 working days (all days except Sundays and Public holidays) within India.
For international orders, please expect delivery in 12-20 working days.
+What if I want my order to be delivered ASAP?
We understand that there are times when you order for a specific occasion and want the delivery to be made immediately. For times like those, we do offer 48-hour shipment based on available capacity. For this, please write to us at customercare@magre.store or or our Whatsapp channel and we will try to make it happen. Please note, an extra surcharge of INR 199 per order would be levied for the same.
+Can I ship to multiple addresses at the same time?
Unfortunately, we are unable to ship to multiple addresses at this time. We recommend placing separate orders for each address.
+I love products made in India, but am currently outside. Do you ship products outside India?
We ship outside India (Primarily to US, Singapore, Dubai and Australia). You can expect your orders to be delivered at almost all locations in the world. For international orders:
i. We charge INR 1500 (most common countries) for orders below INR 20000. For orders above INR 20000, we provide free shipping to aforementioned countries. For other countries, shipping is charged on actuals.
ii. In case there is any import duty, taxes or brokerage fee applicable, it has to be paid by the customer at the time of delivery. For US and Australia, the orders usually do not have import duties. For Europe/UK, our shipments are done as per laws and may have import duties/collection fee. In case of any queries, please write to us at customercare@magre.store or send a text on our Whatsapp channel.
+How can I track my order?
To track your order, you can use "Track Order" link on the homepage to view your order details. You can also contact customer care at customercare@magre.store or or send a text on our Whatsapp channel. We’re available on all weekdays (except Sundays and Public holidays) from 10.00 am to 7.00 pm. You can also follow the “Track Shipping” link in your confirmation Whatsapp message or ping us your order no. and email id using which you had placed the order, we will check and share your order status.