7 DAYS HASSLE-FREE RETURN/EXCHANGE

Our return/exchange policy is extended only when goods to be returned are in a resalable condition with price tags intact and a valid receipt/bill.

Free Gift

If part of an order with a free gift is returned, the value of the free gift will be proportionately deducted from the refund value, if free gift is not returned.

Full Price Standard Merchandise

Return or Exchange has to be initiated within 7 days of receiving the order.

Click Here to initiate a return/ exchange of your order from your registered email ID.

COD Orders

The amount is refunded as MAGRE Gift card which you can use for your future orders

COD handling charges charged at the time of placing the order are non refundable.

Prepaid Orders

Full amount is refunded into your initial payment mode (bank account, credit card, etc.)

Discounted Standard Merchandise (Including SALES, OFFERS, PROMO CODES etc.)

Return or Exchange has to be initiated within 7 days of receiving the order.

Click Here to initiate a return/ exchange of your order from your registered email ID.

International Orders

We do not accommodate  return/ exchange in case of any international orders.

For any inquiry please contact us at care@magre.co.in.

*Pls note we accept only prepaid payment mode for International orders

Exclusion from Return/Exchange

* Handling charges of INR 95 applicable on all orders below INR 1000 are not refunded in case of any return

Important things to keep in mind while sending back the product for return/exchange:

All items must have the original tags, and should be unworn, unwashed, and undamaged with no smell of perfume, deodorant or detergent.

All items should be free of make-up or tan marks.

Please ensure correct pieces for return/exchanges are handed over to the delivery executive. We take no liability in case incorrect piece is handed over. Additional reverse and forward shipping charges will be levied for pickup of correct pieces again and shipping back wrong piece

To ensure your MAGRE garments are not damaged during shipment, please re-use the entire original packaging (including the garment sleeve) for proper care and protection

All alteration/exchange/return requests have to be initiated within 7 days of receipt of product. You have to email at care@magre.co.in from your registered email id to trigger the request.

It takes about 12-15 working days to complete your return/exchange request post your request has been triggered.

Primary return/Exchange pickup will be done within 3-4 days of triggering the return/exchange request. In case the pickup is cancelled by the customer or failed after 3 attempts, additional charges will be levied as per the logistic partner.